Frequently Asked Questions
Everything you need to know about our premium home and laundry solutions.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for homecare products?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do your ironing boards come with a warranty?
Yes, all Minky ironing boards and laundry airers come with a manufacturer's warranty ranging from 1 to 5 years, depending on the specific model.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are your cleaning cloths and covers machine washable?
Most of our microfiber cloths and ironing board covers are machine washable at 40°C. We recommend avoiding fabric softener to maintain the performance of the technical fibers.
Do you offer international shipping?
Currently, we ship to the continental United Kingdom and select European regions. Please enter your address at checkout to see if delivery is available for your location.