Returns & Exchanges
At Minky Homecare, we want you to be completely satisfied with your home solutions. If you are not happy with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Log in to our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all labels and components are included to prevent damage during transit.
Ship the Items
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing